Clémentine Lacombes-Ménassol, Human Resources Director at Hotel du Cap-Eden-Roc

Épisode de Le podcast de l'Hôtel du Cap-Eden-Roc par Hotel du Cap-Eden-Roc · 8 octobre 2025 · 13 min

In this episode, Clémentine Lacombes-Ménassol, Human Resources Director at Hotel du Cap-Eden-Roc, unveils the behind-the-scenes of managing a team of 586 employees. She shares her modern vision of HR, centered on human values, continuous learning, and constant adaptation to new generations. The goal : to transform each employee into an "artisan of paradise," passionate about their profession and deeply connected to the hotel's unique soul

🔹 What is Clementine's mission at Hotel du Cap-Eden-Roc ?

🔹 How many people work in the HR department at Hotel du Cap-Eden-Roc ?

🔹 Do all members of the HR department have the same role ?

🔹 What is the onboarding process at Hotel du Cap-Eden-Roc ?

🔹 Was the "Reference Palace" training tailor-made by the former general manager ?

🔹 What happens after onboarding in an employee's life cycle at the hotel ?

🔹 What do employees do during the hotel's winter closure ?

🔹 What is the hotel's secret to maintaining such a high level of excellence ?

🔹 Are values particularly important at Hotel du Cap-Eden-Roc ?

🔹 Why are values so important at the hotel ?

🔹 Are these values the foundation for employee behavior and guest care ?

🔹 Are these core values innate rather than taught ?

🔹 What specific skills are taught to employees ?

🔹 What is the importance of quality of life at work at the hotel ?

🔹 How does the hotel ensure employee happiness and high return rates ?

🔹 Can you describe the e-learning program available to employees ?

🔹 Is the e-learning program offered free of charge to employees ?

🔹 Are there specific training programs for managers ?

🔹 Is the partnership for manager training with Cornell University in the US ?

🔹 How does the hotel adapt its traditional heritage to the needs of the younger generation ?

🔹 Has Clementine had a mentor or a significant encounter in her career ?

🔹 What are Clementine's three most important personal values at work ?

🔹 Does not taking things for granted imply adaptability to change ?

Autres épisodes de « Le podcast de l'Hôtel du Cap-Eden-Roc »

À propos du podcast

À la rencontre des Artisans du Paradis

Le podcast de l'Hôtel du Cap-Eden-Roc

Épisodes similaires

Tous les épisodes de Le podcast de l'Hôtel du Cap-Eden-Roc · Plus de podcasts Société